Who this course is for
- Registered Nurses (RNs), LVNs, MAs
- Community Health Workers (CHWs) and outreach staff
- Front office, schedulers, referral coordinators
- Case managers, care navigators, and support staff who may access or discuss patient information
What you will learn
By the end of this course, you will be able to:
- Define PHI (Protected Health Information) and identify where it shows up in daily work
- Apply the Minimum Necessary rule to sharing, accessing, and documenting patient information
- Recognize permitted disclosures vs. situations that require authorization
- Use safe practices for phone calls, voicemails, texts, email, and secure messaging
- Prevent common privacy mistakes during handoffs, in public areas, and during home/community visits
- Follow best practices for passwords, device security, and handling paper notes and printed documents
- Respond appropriately if you suspect a privacy incident or potential breach
Benefits (why take this course)
- Confidence and clarity: Know what HIPAA allows—and what it doesn’t—in plain language
- Fewer mistakes: Learn the “top risk moments” that cause real-world violations
- Practical scenarios: Examples that mirror day-to-day workflows (clinic, hospital, field outreach)
- Patient trust: Strong privacy practices improve engagement and satisfaction
- Career-ready: Demonstrate compliance training completion for onboarding and audits
- Certificate of Completion: Earn a document you can upload to HR/LMS files upon passing the quiz
What you’ll get
- Mini-course training slides + key takeaways
- Realistic examples and “do/don’t” guidance
- End-of-course quiz (15 questions)
- Certificate of Completion after meeting requirements
Important note: This course provides HIPAA education and a Certificate of Completion for training. It is not an official government-issued “HIPAA certification.”
